Bomaq forklift trucks are designed, assembled and tested to meet all of our customers' needs, and that's why we have focused our efforts on the following fundamental aspects:
The product, developing reliable and robust machines which are easy to work with and maintain, whilst still offering optimal ergonomics and efficiency. The multi-purpose nature of our products means that they have many potential applications, both in rough terrain and industrial environments: construction, industry, farming, mining, military and agriculture, to name just a few. We don't use plastics in our frames, so the general resistance of chassis, cabin and covers will maintain your Bomaq as in new condition, no matter the conditions. This, along with the used of high quality components results in a high lifetime product.
An after sales service, that offers all the information the customer may need, both for documentation and technical issues, without the need to contact us. Furthermore, all of our units share electrical, hydraulic and transmission schematics, thus making our customers' lives much simpler. So once the technicians are familiar with one model, they are fully equipped to assist you with our entire range. In fact, most of the service parts are the same, so you don't have to keep a huge stock to give service to our full product range. Furthermore, whenever we make any change or update, we make it to be compatible with previous models.
A fast spare parts allocation and service, that allows the customer to easily find and buy the parts needed, and in just a few minutes. Gone are the days of waiting around to receive the offer of the parts you need. With all the references, drawings and photos, it is quite easy, making the parts support much faster and more efficient. On the other hand, the usage of worldwide known suppliers, means support and parts stock all over the world, for the complete product lifetime. A part of the warranty, we include maintenance kits with the machines, so you can forget about additional costs when you receive your Bomaq forklift. On the other hand, all filters are identified with a label, so you won't even need the parts book to allocate them.
A great variety of options, adds & customization possibilities, so that you can get the exact Bomaq you need. From led lights to heated seat, or multimedia system with hands free for your phone. Or maybe you need cabin air conditioning or a diesel based heater, which can be programmed to heat your cabin 15 min. before you begin to work... Just to name a few of the multiple options and accesories you can add to your Bomaq, to adapt it to your needs. And if you don't find what you need, just tell us, and we will be please to study your requirements and offer you the best solution.
Moreover, we organize annual training meetings, to give our customers a detailed view of our updates, developments and new projects, as well as to have their feedback on the machines. For those customers that cannot visit us, we can also offer online training.
Discover all the information you may need through our website, and if you have any questions, please do not hesitate to contact us.